Skip to main content
Louisville Water | Help Center Help Center home page
  • Go to LouisvilleWater.com
  1. Louisville Water | Help Center
  2. Billing
  3. Billing FAQs

How do I check my payment plan balance?

  • Updated November 02, 2022 18:55

You can log into your account details of your PromisePay payment plan.

Related articles

  • How much do I owe?
  • MSD Residential Bill Charges
  • What should I do if the bill says my account balance is past due and subject to disconnect?
  • How is the amount of my statement determined?
  • Why is my bill ‘estimated’?

Articles in this section

  • How is the amount of my statement determined?
  • How do you calculate late fees?
  • How much do I owe?
  • How do I check my payment plan balance?
  • I have an irrigation system. Is this water usage included in the usage history graph?
  • Why is my bill ‘estimated’?
  • What should I do if the bill says my account balance is past due and subject to disconnect?
  • Does Louisville Water offer customer assistance?
  • What can I do if I can't make a payment on time? Can I obtain a payment extension?
  • My water was turned off for non-payment. Now what do I do?

See more

Louisville Water | Help Center