Can I get a pool credit?

  • Updated

MSD does not offer pool credits on its bills.

The only sewer company that provides a pool credit is Shepherdsville Sewer. Shepherdsville Sewer customers can submit an Adjustment Request form to request a pool credit. Be sure to include the size of your pool. Please note that only one pool credit will be given per year. The amount credited will be determined by comparing the seasonal usage and adjusting the overage. Customers are expected to pay their current bill amount pending the adjustment. Any credits due to the adjustment will be applied to the next billing cycle.