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  2. Leaks
  3. Leak FAQs

Leak FAQs

  • How do I turn off the water in my home if I have a major leak?
  • How can I track my water usage to make sure I don’t have a leak?
  • My water bill is higher than usual. What should I do?
  • Don't let leaks go undetected!
  • How do I submit for a partial reimbursement once my leak is repaired?
  • How do I report a leak?
  • If my water bill was higher because of a leak, am I still responsible for the bill?
  • I did the toilet dye test and did not find a leak. What should I do next?
Louisville Water | Help Center