Account Services FAQs

• What should I do if I find a damaged water meter lid?
• How do I open an account or transfer an account?
• How do I start, stop, or transfer service?
• Where can I find the Service Application?
• I am a landlord and have multiple addresses under one account number. What happens if I do not pay my bill?
• What is the status of my new meter installation for my new home?
• What is the status of my meter upgrade (AMI) installation?
• Can I get a pool credit?
• What do I need to do if the primary account holder at my address has passed away?
• Does Louisville Water offer service plans for home protection?
• How do I apply for a temporary meter?