About your bill

• Why is my monthly bill due date changing?
• I was contacted by Aargon about my Louisville Water bill. Who is Aargon and why did they notify me?
• I am a landlord and have multiple addresses under one account number. What happens if I do not pay my bill?
• How is the amount of my statement determined?
• How do I determine how much I need to pay while I am on a payment plan?
• What do I need to do if the primary account holder at my address has passed away?
• If my water bill was higher because of a leak, am I still responsible for the bill?
• Can I find out when my meter will be read for the next bill?
• How long will it take to turn my water back on after I pay?
• Why is a security deposit added to my account after it has been turned off for non-payment?