Skip to main content
Report Emergency Pay Bill

I submitted a cooler rental request. Is my rental approved?

  • Updated

Not yet! You will receive an email from Louisville Water staff when your rental is approved or denied. Please allow up to a week for review and check your spam/junk folder before reaching out. If you have not received a determination after a week, please email puretap@LouisvilleWater.com to follow up.

Was this article helpful?

Have more questions? Email Us.