I am a landlord and have multiple addresses under one account number. What happens if I do not pay my bill?

For customers with consolidated accounts, non-payment at one address will affect all of the service addresses under the account and result in a shutoff of water to all of the addresses. The $45 fee will be assessed to each service address upon shutoff. A $100 security deposit will also be charged to the account upon reconnection of water service.

Why do I need to submit lease documents?

Kentucky’s Division of Collections or Louisville Metro Revenue Commission can request lease documents from customers. You can upload them here.