Report Problem
- What's the fastest method to pay my bill to restore service or pay a delinquent bill?
- I received my December 2025 bill late. Am I still expected to pay it on time?
- Is there a place I can drop off my payment after hours?
- How will AutoPay save time and money?
- Does Louisville Water accept cash payments?
- Does Louisville Water still offer a preferred due date option to pay my bill?
Billing & Payment Options
Payment Options
Louisville MSD
Fees and Charges
- Am I required to pay a residential sales tax following the passage of House Bill 8?
- What is a “water domestic service charge”?
- How do you calculate late fees?
- Is there a fee associated with turning my water off or on?
- Why is a security deposit added to my account after it has been turned off for non-payment?
About Your Bill
- How do I read my water bill?
- Why is there a "HomeServe one-time coverage adjustment" on my bill?
- Why is my monthly bill due date changing?
- I was contacted by Aargon about my Louisville Water bill. Who is Aargon and why did they notify me?
- How is the amount of my statement determined?
- How much do I owe?