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What's the fastest method to pay my bill to restore service or pay a delinquent bill?

  • Updated

Here are the three fastest ways to make a delinquent payment:

  1. Make a payment online using a credit card. Log in to Pure Connect℠ or make a one-time guest payment using Quick Pay.
  2. Pay by phone with a credit card. Call our automated phone system at (502) 583-6610.
  3. For cash payments, please visit our downtown Louisville office or Shepherdsville location. You can also visit an authorized retail cash payment location (convenience fees may apply).

Learn more about all of our payment options.

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