About Your Bill

• How do I read my water bill?
• Why is there a "HomeServe one-time coverage adjustment" on my bill?
• Why is my monthly bill due date changing?
• I was contacted by Aargon about my Louisville Water bill. Who is Aargon and why did they notify me?
• How is the amount of my statement determined?
• How much do I owe?
• If my water bill was higher because of a leak, am I still responsible for the bill?
• Why is my bill ‘estimated’?
• What should I do if I think there’s an error on my bill?
• Can I find out when my meter will be read for the next bill?
• What should I do if the bill says my account balance is past due and subject to disconnect?