We are moving customers to paperless billing to make it easier, faster, and more sustainable to receive your bill. Paperless billing helps reduce paper waster, lowers mailing costs, and ensures you have convenient access to your bill anytime, anywhere. You'll get an email or text notification when your bill is ready, and you can view or download it instantly.
If you prefer to continue receiving paper bills, make sure to uncheck the paperless billing box when you start or transfer service. You can also update your billing preferences at any time by logging into Pure Connect and selecting "Paperless Bill" under "Billing" in the top navigation.